Effective Date: 28 November 2025
Platform Operator: Expertease Pty Ltd (ACN: 689 345 364)
1.1 Expertease Pty Ltd (ABN [insert]) of Hawthorn, Victoria (Expertease, we, us, our).
1.2 The Expert User who clicks “Accept” or otherwise agrees to these terms (Expert, you, your).
2.1 Expertease operates an online marketplace that facilitates introductions between individuals, businesses, tax agents, and other users seeking specialist professional services (Clients) and suitably qualified subject-matter experts (Experts).
2.2 The Platform does not provide professional advice, does not employ Experts, and is not a party to any professional engagement between Expert and Client.
2.3 The Expert acknowledges that the Platform is a referral/connection service only and all professional obligations arise exclusively under the Expert–Client engagement.
3.1 Upon acceptance of these terms, Expertease grants the Expert a non-exclusive, revocable licence to access and use the Platform for the purpose of receiving referrals.
3.2 The Expert must provide accurate, complete information including qualifications, areas of speciality, professional memberships, accurate quotes to clients, and contact details.
3.3 The Expert is responsible for maintaining the confidentiality of their login credentials.
3.4 Expertease may, at its discretion, verify the Expert’s identity, qualifications, registrations, standing with regulators and insurance status.
4.1 Any engagement between an Expert and a Client (Expert Engagement) is independent of the Platform. You contract directly with the Client on your own terms.
4.2 Expertease does not:
4.3 The Expert is solely responsible for satisfying all legal and regulatory duties applicable to their profession.
5.1 In using the Platform, you agree to:
5.2 You must not represent or imply that Expertease endorses the advice you provide.
6.1 Expertease charges a referral fee on successful matches between Experts and Clients. The applicable referral fee is notified prior to accepting a lead.
6.2 Referral fees are payable when:
6.3 The referral fee is paid by the Client based on the fee agreed.
6.4 Expertease may use third-party payment providers. The Expert agrees to applicable provider terms.
Nothing in this Agreement creates employment, partnership, joint venture or agency. The Expert is fully responsible for their own tax and statutory obligations.
8.1 Expert-uploaded content must be lawful and accurate.
8.2 The Expert grants Expertease a licence to use such content for Platform operations and promotion.
8.3 Expertease may remove content that is misleading or inappropriate.
9.1 Clients may leave reviews. Expertease does not guarantee their accuracy.
9.2 Experts must not manipulate or influence reviews.
10.1 Expertease collects and uses personal information per its Privacy Policy.
10.2 The Expert must comply with privacy legislation.
10.3 Expertease may share necessary information with Clients or regulators.
11.1 Expertease is not responsible for any Expert advice or conduct.
11.2 To the fullest extent permitted by law, Expertease disclaims any warranty or liability arising from Expert services.
11.3 Clients rely solely on the Expert’s skill and expertise.
12.1 The Expert indemnifies Expertease for losses arising from their services or breaches of this Agreement.
12.2 This indemnity does not apply to loss caused by Expertease’s own unlawful or negligent acts.
13.1 Expertease’s liability is limited to referral fees paid in the prior 12 months.
13.2 Expertease is not liable for indirect or consequential loss.
14.1 Expertease may suspend or terminate an Expert for breaches or loss of required registration.
14.2 The Expert may terminate at any time.
14.3 Certain obligations continue after termination.
15.1 All Platform IP belongs to Expertease.
15.2 Experts must not copy, reverse-engineer or exploit the Platform.
16.1 Governed by the laws of Victoria, Australia.
16.2 Parties must attempt good-faith negotiation before mediation or litigation.
17.1 This Agreement is the entire agreement.
17.2 Expertease may update terms from time to time.
17.3 Invalid clauses do not affect remaining clauses.
17.4 Failure to enforce a right does not constitute a waiver.